You will absolutely love our products and services.
However, you’re fully protected by a 100% money-back return policy (return shipping charges excluded).
Here’s how it works…
First 10 Days
If you are dissatisfied at any time during the first 10 days after purchase, simply contact us to return any or all products we shipped to you, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense. Return must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition).
Email your refund requests to firstname.lastname@example.org. Please include the words “Refund Request” in the subject line of your email. We will provide a return shipping address in our reply to your email.
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
This refund policy was last updated on October 24, 2014.